HOW IT WORKS

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Easy to use

HubDialer operates entirely from the cloud. That means you don’t need to download software or purchase equipment, and you don’t need technology experts to get up and running.

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01. SET UP YOUR ACCOUNT

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It only takes a few minutes, and HubDialer’s self-serve and easy-to-use platform instantly allows you to create calling campaigns, purchase minutes, and start calling and monitoring in real-time, from anywhere.

Purchase minutes - During campaigns, you can monitor how many calling minutes remain in your budget, and what your “burn rate” is over time – so you can get the most out of the funds and volunteer resources you’ve allocated.



02. LOAD YOUR LIST

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Load your targeted audience data file. HubDialer’s list loading has fully customizable data fields for script variables. You can easily upload a new list or use a list from a previous calling campaign.

HubDialer also has the householding feature available for web only campaigns, so HubDialer can manage contacting multiple recipients in a single household.

Scrub against other previously loaded calling campaign lists, so you can quickly manage the new data coming in across all your calling efforts.

03. ENTER YOUR SCRIPT

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Leave the guesswork out for volunteers. Your script in HubDialer can be organized to be easy to navigate for volunteers and easy for data collection & analysis.

Modify Scripts On-the-Fly

As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts on-the-fly and immediately push revisions to your volunteers via their web browser interface.

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Questions and Responses

Capture important data points from call recipients throughout the script, with the option to add up to 9 different answer responses for each question.

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Agent Instructions

Agent Instructions are helpful context for callers to know how to navigate the script

Patch through
Text Blocks

Text blocks can add any data variables you like, so you can include the recipient’s name and other information that may be helpful for the caller.

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Patch-Through

Allow recipients to advocate directly with patch throughs to their representative or an organization. The patch setup on a script is easy and seamless, so volunteers can focus on what matters most: persuasion.


04. MONITOR IN REAL-TIME
Reporting & Dashboard

From your web-based dashboard, observe call progress and response reporting as results are tallied by your volunteers. You can also keep track of the remaining dials in your campaign and drill down on detailed info about your volunteer callers.

As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts on-the-fly and immediately push revisions to your volunteers via their web browser interface.


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Listen in on your volunteers’ calls while they’re happening so you can monitor performance, improve scripts, and coach your team to greater success.

Easily redirect your volunteer resources where they’re most needed. HubDialer lets you re-assign volunteers, on-the-fly, to another calling program.

HubDialer has all the features you need for virtual predictive dialer campaigns ranging from simple to sophisticated.

Testimonials

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  • “HubDialer gave us a powerful advantage. Our volunteers liked using HubDialer and our campaign thought it was an easy-to-manage tool for connecting with voters.”

    Jonathan Colmenares, Field Director
    McNerney for Congress

  • “Using a website called HubDialer.com. I literally called hundreds of people tonight…It's a really nifty program that sifts through a bunch (I'm not sure how many) of phone numbers at once and sorts out all the lines that are busy or aren't being answered, and then people like me are suddenly connected with a voter on the other end of the line. And that's when the magic happens”

    Mackenzie Scholte
    Life in Politics

  • “HubDialer is by far the best predictive dialer software we have ever used…. and our consulting firm has used them all! It’s extremely easy to create accounts, sub accounts for clients and campaigns. The reporting feature lets you and your clients know exactly what is going on. Plus, you have the ability to listen to your callers to make sure they are staying on message.”

    David (DJ) Luciano
    Invictus Consultants, LLP

  • “Just wanted to say how great it was using HubDialer. The training videos on how to use was so easy to follow and made signing on and making calls a breeze. I am 66 years old , far from computer savvy, but HubDialer made the process feel easy. Thanks again”

    Helen C